Returns & Refunds

Effective October 8, 2026

Returns

• You may request a return within 14 days of delivery.
• Single cards can be returned if they come back in the same condition we shipped them, in their original sleeve and top-loader. Professionally graded cards must be returned with the case undamaged.
• Not returnable: opened packs or boxes, any item with a broken factory seal, items damaged after delivery, and orders shipped by untracked envelope that were lost in the mail (see our Shipping Policy).

How to return an item

1. Email john@globalfonetc.com with your order number and the item(s) you want to return. Please wait for our reply before sending anything.
2. You pay the return shipping. We recommend a tracked service, because we cannot refund returns that are lost on the way back to us.
3. Pack cards safely (sleeve and top-loader) so they arrive in the same condition.

Refunds

• Once we receive and check the returned item, we refund the item price to your original payment card, usually within 5 business days. Your bank may take a few more days to show it.
• The original shipping charge is not refunded.

If we made a mistake

If we sent the wrong item, or the item is clearly not as described, contact us within 14 days of delivery. We will pay the return shipping and refund you in full, including your original shipping.

Damaged in transit (tracked shipments)

If a tracked package arrives damaged, email us within 3 days of delivery with photos of the package and the item, and we will work with you on a solution.